Refund Policy

1. Overview

At StrideHub, we strive to provide valuable learning experiences. This policy outlines the conditions under which refunds may be issued for payments made on our platform.

2. Eligibility for Refund

Refund requests are considered under the following circumstances:

• Payment was made but no internship was assigned within 7 business days
• Technical issues prevented access to the platform for an extended period
• Duplicate or accidental payments
• Cancellation request submitted within 48 hours of payment, before starting any tasks

3. Non-Refundable Scenarios

Refunds will not be issued in the following cases:

• The student has already started working on assigned tasks
• The internship program has been completed
• Request is made after the 48-hour cancellation window and tasks have begun
• Violation of platform terms of service leading to account deactivation

4. How to Request a Refund

To request a refund, email us at admin@stridehub.tech with the following details:

• Your registered email address
• Payment ID or transaction reference
• Reason for requesting a refund

5. Processing Time

Approved refunds are processed within 7-10 business days. The refund will be credited to the original payment method used during the transaction.

6. Contact

For any questions regarding this refund policy, contact us at admin@stridehub.tech